The New Status Quo: How to Effectively Bring Change to your Healthcare Organization

Join SkillSurvey and three Credentialing leaders for an informational session and learn more about how your peers are sparking change in their organizations. 

The role of Medical Services Professionals (MSPs) has evolved over the past 40 years from a profession that was primarily comprised of clerical responsibilities, to a profession that now spans a wide range of competencies and capabilities. Yet the heart of the profession remains consistent -- being the gatekeeper of patient safety. 

It’s almost impossible to fathom a ‘static work environment’ especially in the world of healthcare which has been met with a tidal wave of constant change in recent years. Whether that be new leadership at your facility, mergers and acquisitions, regulatory change, new projects, new technology or new processes, we are constantly being challenged to flex and adapt. 

Today, having the ability to be adaptable – or act as a change agent within your organization – is in high demand. Yet, just because we live in a world of change, that does not mean this change is easy. Adjustments, big or small, can seem overwhelming and can be met with reluctance and at times resistance. Overcoming these challenges and breaking through to those that are affected by new initiatives or processes is the higher goal to make these changes successful and stick.

During this webinar you’ll hear from three MSP leaders who have been able to break through and impact incredible change at their facilities by adopting new digital technology to supplement their existing credentialing processes. During this webinar, they will share their insights, results and impact to their facilities. 


Paula Bargo, CPMSM, CPCS
Medical Staff Affairs Director
UK HealthCare
Caren Cashell
Credentialing Consultant
Licensing Specialist/Credentialing
The Ohio State University Wexner Medical Center
Luisa Godfrey, MHA
Director, Medical Staff Services
Intermountain Healthcare
  • How to implement changes to efficiently and accurately expedite your credentialing without sacrificing quality
  • How to bring about positive change to your organization and tips to obtain buy in and engagement from those impacted by the change

Date: Thursday, March 21, 2019

Time: 2pm ET

This webinar has been approved by the National Association of Medical Staff Services (NAMSS) for 1 (one) continuing education credit. Accreditation of this educational content in no way implies endorsement or sponsorship by NAMSS.


Register Now

We respect your privacy and will never share your information with a third party.