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The Impact of Employee and Physician Engagement on Patient Satisfaction

Date and time: Wednesday, February 22, 2012 2:00 pm EST

Duration: 1 hour

Description:

How important are physician and employee engagement at your organization? Beginning in 2013, a portion of hospitals’ reimbursement from government-funded healthcare programs will depend on patient satisfaction scores. While many doctors worry their personalities will become a determining factor for patient satisfaction scores, it’s their engagement levels that will truly make an impact.

HRCI Approved Provider Seal

This program has been approved for 1 (General ) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. 

The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.