The Impact of Employee and Physician Engagement on Patient Satisfaction
Date and time: Wednesday, February 22, 2012 2:00 pm EST
Duration: 1 hour
Description:
How important are physician and employee engagement at your organization? Beginning in 2013, a portion of hospitals’ reimbursement from government-funded healthcare programs will depend on patient satisfaction scores. While many doctors worry their personalities will become a determining factor for patient satisfaction scores, it’s their engagement levels that will truly make an impact.